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34%
1.89 

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Verified Member MouthShut Verified Member
Delhi India
Cheats.. No Super Cheats!
May 17, 2015 10:11 AM 9782 Views (via iOS App)
(Updated May 17, 2015 10:11 AM)

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Make a high value purchase and you are bound to get jolted for the trust you put on punks like these overnight startups.


Ordered a shoe rack almost a month ago and the inferior quality product arrives all broken. The company simply shrugs responsibility! The courier they use ( hands in gloves) is some safe express which ensures that your order is totally unsafe . Completely unprofessional or should I repeat the word cheats. Sharing the pics of the product received. Paid the COD amount as well . All the while the courier guy knew he was delivering a broken item.when asked to open the packaging they refused to do so stating that it was not their job! They left with the COD cash and vanished in thin air. Being a Sunday I decided to open the packaging and was totally zapped!


Have decided to move to consumer court for the deliberate act of cheating . Sharing the pics so that you think twice before u make a serious purchase on fabfurnish.com


Brand Response

Dear Sudeep,
Greetings from FabFurnish.com!
We genuinely apologize for this unexpected experience you had with us this time. Each and every customer, their concern, complaint is of utmost importance to us and we really toil hard to serve them the best.
We would like to assure you that our Returns Team team is being notified with your complaint and they are working to solve this issue.
We know that this is not the kind of service you expected and nor do we intend to serve you in any bleak way. The current situation is being taken care of and we promise a better service next time. Kindly bear with us for a while till then.
Please reply to this email or call us at+91 124 6733300(10 AM-7 PM) for further assistance. Alternatively, you can simply SMS [Order Number] to 9266801996 and get a case registered. Our customer care executives will call you back within 24 hours to assist you further.
Yours fabulously,
Team FabFurnish

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By: FabFurnish | May 17, 2015  01:35 PM imageComments 1

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