MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

33%
1.76 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

+91-120-6189818

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Cancelled bouquet order was shipped!!! LATE!!!
Jul 12, 2013 06:31 AM 1668 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

This is my Rs.1000 in drain. If you have any love for the person you are ordering a gift, please avoid this site. Such a poor customer service.


I ordered a bouquet and cake for my sister's birthday, who lives in central Bangalore. I ordered 2 days before the birthday and chose that the order be delivered on birthday in the order form. When I noticed that my order status wasn't changed the night before the birthday, I called and cancelled the order . I was given a cancellation number then. 2 days after the birthday, I got a email saying that the order was shipped . Now I'm dealing with the worst customer service to not  deliver the order.


In this mess, I feel terribly ashamed for missing the chance to make my sister smile.


Brand Response

Dear Customer,
Apologies for the delayed response!
Your feedback has been taken into account and we at HomeShop18 will do everything we can to perfect our services. We regret the inconvenience caused to you and look forward to serving you better in the future.
Regards,
Homeshop18

Upload Photo

By: HomeShop18 | Aug 12, 2014  12:31 PM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Homeshop18
1
2
3
4
5
X