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MouthShut Score

12%
1.15 

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Worst experience ever. Not at all recommend
Aug 24, 2022 08:12 AM 1825 Views (via Mobile)

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I had Worst experience with homecentre. Would not recommend them to anyone. It's complete waste of your money. They deliver wrong product and when asked for exchange or return they don't accept it. I have been following up with them from past 18 days yet no resolution. Everytime they say product once delivered cannot be returned according to their policy. What should I be doing with the wrong product. I ordered bed with 150203 dimensions and they delivered 180210 which is mistake from their side. Their app was incorrect. When asked for exchange for the correct dimensions i ordered, they are not responding. It is just lying in the bedroom from 20days and my senior parents for whom I bought this are sleeping in living room on floor from 20days. I did a mistake buying bed for them from homecentre. They were atleast sleeping peacefully earlier on their old bed which we had given it to others. Because of these guys they are suffering with back pain and knee pain. Home centre is a beggar i can say. They just want money from customers and does not provide good service. And doesn't bother pain of customers. I have to spend 1 hour daily calling customer care. It's like mental torture. They harass you mentally. If you want to harrasment, mental torture and no peace in life just buy some product here you will get all those for free.


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