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MouthShut Score

49%
2.29 

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Hitachi

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Fraud By Hitachi
May 11, 2014 10:36 PM 424885 Views
(Updated May 17, 2014 09:49 AM)

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The AC stopped working on 8th May, and we were promised a resolution within 48 hours, but we did not even get a call. We have been sending reminders since then, but no one from the company has even tried to attend to our complaint.


Instead, we got a call yesterday whether they inquired whether anyone visited (which obviously has not happened so we refused), and then we got a notification that the complaint is closed.


This is the complaint resolution of Hitachi - they deliver air conditioners which do not last for even one season, and then close the consumer complaint without even attending to it.


I am planning to file a court case against Hitachi for what happened.


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