We bought it last year from local market from local distributor. We were promised good service if a problem arise. They insisted that problem are not there with Havells products.
We bought their best model at that time. Three months okay. But one fine morning it didn't started at all. There was no pilferage as nothing was boiled over. I gave to the same distributor ND he promised to rectify the problem. Three days later he gave it back. It is okay now.
But it was never okay. Whenever we use it after few minutes it stops. We restart again in 2-3 minutes it stops. On full boiling point Temparature it doesn't work at all.
Reported the problem back to distributor. Next day he told please do not use for longer periods. I said it doesn't work for 10 minutes. He said yes it's cool is wrong somewhere which we are unable to catch the fault. At least he was honest to accept his fault. But he refused to replace the coil saying company do not replace us.
What is the meaning of warranty than.?
Useless product. Ultimately we thought it better to choose another brand
