Jul 07, 2014 07:11 PM
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It all started when the ceiling fan in my room stopped working, instead of buying the fan from the regular small shops near my house I thought ill buy one from one of the more popular outlets, which is QRS where I have bought stuffs previously. On the way I decided to drop by KFC and have a small snack, when I got out of kfc, I noticed Gopu nandilath G mart in the same building which is also another lesser known but big outlet where u get all the home appliances and other electronic devices. Instead of going to QRS I went to nandilath G mart, the salesman greeted me and took me where the ceiling fans were kept. They had brands like Havels, Bajaj, V guard and the horrendous Luminous which has sachin's picture in the package to fool people into buying this god forsaken product. Havels was my first choice but it starts from 2000rs so I thought ill go for a cheaper one and the sales guy kept on telling me to buy luminous. It seems many customers gave positive feedback about this brand.
I bought a luminous fan for Rs1450, went home, called the electrician and as he was trying to fix the fan, he found out that one of the screw socket was faulty and the leaf of the fan couldn't be attached to the fan, so I took the fan back to the Gmart paying 100rs for the auto as my vehicle was at service. I kept telling the same sales guy that I need another company like havels and that ill pay the extra money and take it but no, this other fellow comes and tells me once the bill is done they cant edit it so I have to take the same model different one home. So again I took another piece of Luminous fan to my house and tried to fix it up this time the screw does not come out of the fan and the leaf cant be attached, me and this professional electrician both tried our best yet we couldn't take out the screw, I lost it this time. I just wanted to go back and bash them up, I took the fan again and went back to this horrible place paying another Rs100 for the auto. I tried not to make a scene there but I did anyway as I couldn't control myself. They tried to unscrew it to no avail. I told them if they don't give me havel's fan or refund my money I am going to sit there till its done.
Finally the manager comes up and shows me how to unscrew on a new piece of Luminous fan, Bravo, someone has to teach me how to unscrew a bolt and I have to teach that to the professional electrician at my house. Hilarious! Its unbelievable that they are trying to force that worthless stuff on me again. But I made myself clear that I need another brand and finally after half an hour of billing and stuff I paid the extra 600 or so money and bought myself a havel's fan for 2100rs which worked flawlessly. Moral of the story:- 1) Never settle for a cheaper device 2) Never shop at Gopu Nandilath Gmart 3) Avoid Luminous like its plague.