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Bus Booking
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 14, 2024 07:03 PM 20 Views

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Ibibo Web Pvt Ltd Cares

Ibibo Web Pvt Ltd is working closely with MouthShut.com to enhance customer satisfaction.

I traveled from Coimbatore to Bangalore(Booking ID: GOBUSMOB17DB8B85D0) on Oct 13th, but my seat was soaked with water. I couldn't sleep and now I'm sick with a cold and fever. I raised a complaint for a refund, but got a message saying'issue resolved' without any resolution. Please refund my booking amount.


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Brand Response

We regret the inconvenience caused to you. We checked with the bus team and the seat was changed by the driver post complaint. We regret to inform you that the refund is not possible on this booking. - Team MakeMyTrip

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By: goibibo_ibibo | Oct 16, 2024  09:39 PM Comments 0

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