MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification
Wrong Number?

Enter 4-digit code
Resend OTP
For Business
Merry_Christmas

Home > Business - Malls - Stores > Small Business > Couriers > Gati Courier and Cargo Service > Www.gati.com, Worse Service

Www.gati.com, Worse Service. Review on Gati Courier and Cargo Service

Upload Photo

MouthShut Score

13%
1.04 

Customer Service:

Staff Courtesy:

Owner? Claim this Business
×
Supported file formats : jpg, png, and jpeg


Cancel

The ingenuineness of this review appears doubtful.
Justify your opinion.

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

image
image
Mumbai India
Www.gati.com, Worse Service
Mar 02, 2013 12:08 PM 2415 Views

Customer Service:

Staff Courtesy:

I had used Express Service of gati.com service to get some household dockets delivered from Mumbai to Bangalore, to my residency. Docket no. 499112826 These People,




  1. Charged for 150kg weight-age, whereas they didn't measure the quantity and the quantity was hardly of 80kg. 2. Didn't deliver the dockets on time, stating House closed. 3. I received the dockets in damaged condition. 4. 1 Pen drive, 500gm almond packet and some other things were stolen & broken. 5. On registering a complaint with there site, they replied back that I should have insured my belongings before delivering it, with third party insurance company and they can take no action, whereas these policies are not mentioned on there site. Overall I'd a very bad experience.


Brand Response

Dear Customer,
We are sorry that your experience with Gati wasn't as pleasant as promised. Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We are constantly improving our services each day to reach our customers' expectations and your feedback plays an important role in the process.
We apologize for the delay in our response and understand that the issue is most likely resolved by now. We hope that your next Gati experience will be as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns.
Assuring you of our best services always.
Customer Service Team
Gati-KWE

Upload Photo

By: Gati_Express | Apr 02, 2015  06:11 PM imageComments 0

See full communications

Comment on this review

Read All Reviews

image
Guest

YOUR RATING ON

Gati Courier and Cargo Service
1
2
3
4
5

Success!

Thank you for sharing the requirements with us. We'll contact you shortly.

image
MouthShut Ratings Widget
Display your ratings, let them see how well you're doing!
Get the widget
X