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MouthShut Score

24%
1.42 

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+91-9222221947

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POOR CUSTOMER SERVICE
Nov 13, 2010 07:26 PM 4650 Views
(Updated Nov 16, 2010 10:07 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I ordered OLYMPUS T10 camera on 19thOct2010 which had freebies. For Rs.3940/- I got following




  1. Olympus Camera 10MP




  2. Provogue watch




  3. Leather case -Official olympus case




  4. 4GB SDHC Card




  5. Battery charger






The following were surprise gifts which I received apart from the above good deal,




  1. Carry case -large (surprise gift)




  2. Acrylic case -small (Surprise gift)




  3. Two Ni-MH rechargeable bateeries (Surprise gift)






Neagatives :




  1. The customer support takes TWO days to reply an EMAIL !!!!!




  2. Futurebazzar.com has toll-free for ordering and chargeable phone for customer care.




  3. Parcels reach you at different times from diff. logistics partner.






ORDER NUMBER : 5003894087


Overall I recommend this site for shopping. If you recieve tamepred parcel don't recieve it instead complain to futurebazaar.com. Logistic partners some time lift items from the parcel.


Brand Response

Dear @csrinkikgf, we are sorry to hear that your initial experience was not satisfactory. We have recently subscribed to Mouthshut and are making an attempt to connect with our customers on this platform and hence this message. We are glad to know that your issued was worked upon and resolved. Incase of any query feel free to connect back with us on customerservice@futurebazaar.com.
Regards
Farhana Kazi

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By: Team_Futurebazaar | Apr 07, 2012  11:48 AM imageComments 0

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