Jun 08, 2024 12:28 PM
1612 Views
Furlenco offers economical and assured quality for rental of furniture and home appliances. Based on my recent business transaction, I list hereunder the advantages and disadvantages of carrying out a rental transaction with Furlenco.
ADVANTAGE: 1) The only advantage is Economical and competitive pricing under the UNLMTD category for rentals.
DISADVANTAGES: 1) The Furlenco Web Browser is not supportive for processing your order when placing an order under the UNLMTD category. Based on the insist of the Marketing team, compelled to download the Furlenco App and place the order under the UNLMTD category.
2) Zero coordination between the Marketing, Customer Support and Warehouse teams at Furlenco which has resulted in my order not being fulfilled since 10 days when payment for rental was made in advance.
3) Unreachable customer support and marketing team at Furlenco who can provide an update on the delivery status.
4) Unprofessional attitude of the Furlenco marketing team.
5) Team deputed for partial delivery could not set up the appliances properly.
6) No realistic updates provided on the firm delivery date for the undelivered items
