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MouthShut Score

31%
1.45 

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WORST and WORST Service in my life
Feb 20, 2020 01:13 PM 330 Views

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This is one of the worst service I ever experienced in my life.


I have ordered a Pillow and got delivered with damage piece and no quality at all. I gave all the details with the images of the product delivered for the refund. When I registered a complaint on 15th Feb they said money will be refunded. From Feb 15th 2020 to till 19th Feb 2020 I kept calling every day for the followup(literally begging them). Today finally I received a mail saying product is delivered and can't refund the amount.


They wont have respect to customer.


I would highly recommend that don't buy any product here, waste of money and respect.


This is not any fake review. I have the complaint number as well 200214-00000346 and the Order ID is 1526801301.


Brand Response

Dear sarathimortal,
We are sorry to hear about your experience and regret the inconvenience caused to you. Ferns N Petals is now associated with Mouthshut.com to offer you a solution. We hope our team has got in touch with you and your issue was resolved. We assure you that we will strive to do our best to serve you in future.
Flowerly Yours,
Team Ferns N Petals

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By: FNPPL | Apr 06, 2022  10:51 AM imageComments 0

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