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MouthShut Score

24%
1.67 

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Absolutely horrible shopping experience!
Jan 26, 2014 01:34 PM 21435 Views
(Updated Jan 26, 2014 02:30 PM)

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Product Quality:

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What a ridiculous site! I applaud anyone who managed to buy anything off this site ever. My mom kept pestering me to buy some kurtis for her off the Republic Day sale, as if it wasn't bad enough that everything I tried to order went "Sold out."


When I finally found the items I wanted to buy, the site kept auto resetting my cart even as the products were available on site! After five failed attempts of searching, re-adding items I wanted and hurriedly putting in my shipping details all in LESS THAN A MINUTE to meet the deadline of doom, I finally gave up.


I've known about Fashionandyou for years, but I never shop on this site for this reason. Shopping is meant to be a fun and leisure activity, there isn't a loot going on for free stuff. You pay for things so one needs at least a few minutes to properly prepare and pay for order, if not more!


After spending almost one full extremely stressful hour on this trash site, I'm absolutely pissed off. No thanks, I don't care about your "AMAZING" deals. Fashionandyou doesn't have an iota of business sense and hospitality to compete with the likes of online retail giants like Jabong and Fashionara.


Neither going to recommend this site to others, nor going to visit myself.


Brand Response

Hi pbonline,
We regret the experience you have had with us in the past. Since, we follow a Flash Sale Model for business, we only bring limited products on sale for a limited period only, this is to maintain freshness in what we offer you. However, we acknowledge your complaint and will definitely forward your feedback to the concerned departments for further improvement in service.
We appreciate our customers sharing their problems with us, it only makes us work forward for improvement. So, thank you for your feedback.
Regards
Team FashionAndYou

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By: FashionandYou | Feb 21, 2014  03:49 PM imageComments 1

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