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MouthShut Score

54%
3.95 

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Customer Care: +91-1169656965

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Worst possible support
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 27, 2023 05:08 PM 71 Views (via Mobile)

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EXCITEL BROADBAND PRIVATE LIMITED Cares

EXCITEL BROADBAND PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

The internet plans and connection speed both are decent, but if you face any issue then forget about getting any support. They have the worst possible support, resolutions are never provided on time and sometimes they're never provided at all, just a temporary fix and the problem keeps occurring. I had 4 months of subscription pending and I have been sitting without internet for last 15 days and when I'm asking them to terminate the connection and give me the refund they are denying the refund stating that prepaid amount cannot be refunded.


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Thanks for reaching out to Excitel, we apologize for the inconvenience caused, please share your ticket number or Username with us so we can assist you.

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By: Excitel_Broadband | Sep 28, 2023  10:17 AM imageComments 0

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