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Eureka Forbes Reviva Ro + Uv + Tds Controller 8 L Water Purifier Image

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16%

1.30

1,854 Votes

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Eureka Forbes

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tapasranjan

Bangalore India

1 Review

Eureka Forbes: An invitation to worry

Nov 01, 2006 12:12 PM 3964 Views

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To all the readers,

Buying an aquaguard from Eureka is nothing but an invitation to worry. Ever since I have bought the aquaguard reviva, not a single service has been provided by the company as promised they should provide 4 free service within the first year. When it works the filteration quality is also very poor. After reverse osmosis filteration I'm getting 200+ TDS level. However they claim it to be around 50 TDS after filteration. At times when it doesn't work I have spent enough time calling up their service numbers but in vain. Now it has completely stopped working and I have given up hope. Only GOD knows if it will be ever attended by them and rectified. So simple suggestion is keep yourself away from any product of Eureka Forbes and you will have a peace of mind. I'm looking for some contacts of higher authorities of the compny so that I can bring these issues to their notice.

Thanks,

Tapas

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Brand Response

Dear Mr. Tapas,
As a part of resolving customer complaints raised through mouthshut, we are currently in the process of clearing backlogs and recently came across your complaint dated November 01, 2006 posted on mouthshut.
Should you have any queries or issues regarding your Aquaguard, please provide me your address and telephone number so that we can get in touch with you and resolve the same at the earliest.
Thank you for sharing your concern. Should you require any assistance, please feel free to write in.
Kind Regards,
Rupali Chanda
Manager – Corporate Communication