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MouthShut Score

89%
4.49 

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Flight booking
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
21 days ago 68 Views (via Mobile)

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EASY TRIP PLANNERS LIMITED Cares

EASY TRIP PLANNERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

After booking my flight ticket about one week in advance , 12 hours before the flight I am informed that they are unavailable to generate my ticket … very disappointing


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Brand Response

Dear Partha,
Following our conversation, we understand and empathize with your concern.
We would like to clarify that your recent booking was unsuccessful and could not be processed due to a delay in payment settlement caused by a payment gateway error.
As a result of the unsuccessful transaction, we have already processed the full refund to your original payment method. You should see the refund within 5-7 working days, depending on your bank's processing times. We appreciate your understanding in this matter.
If you have any further questions or need additional assistance, please feel free to reach out to us on +918929416196

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By: EaseMyTrip_Care | 16 days ago Comments 0

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