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MouthShut Score

18%
1.42 

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1800-22-3435

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Verified Member MouthShut Verified Member
Lucknow India
# POOR CUSTOMER SERVICE #
Nov 24, 2018 09:39 PM 9236 Views

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Hello Everyone, I am sharing my personal experience which I have faced with DHFL.


In March, 2018 I had Taken 700000 rupees Loan for Land Purchasing from DHFL vibhuti khand Gomtinagar Branch Lucknow. My Loan Had been sanctioned within 1 month.


After sanctioning my Loan E.C.S( Electronic clearing Service) is not Activated till now and 8 month have been passed.


They have taken 10 PDC Cheque for Installment. and Three times I had provided them ECS form to activate my ECS, but company taking lot's of time to activate My ECS.


DHFL has very very poor customer care service I have Personally faced. There are lot's of time I had called to customer care and also called in Branch office, but they did not response.


Only one thing I have to clearly mention That was My Compulsion that's why I had taken loan from DHFL, otherwise I Would'nt.


If you are not able to provide better customer care service, so who will take loan from these types of financial company.


I do not recommend.


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