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Dentzz Dental Image

MouthShut Score

95%
4.68 

Infrastructure:

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12, Shyam Vihar Co-operative Housing Society, 2nd Floor, Above Nike Showroom, Linking Road, Bandra West, Mumbai 400050, MH

+91-22-43555777, +91-22-65162610, +91-22-26059792, +91-9819916333

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Untrustworthy treatment and consultation
Sep 07, 2019 04:52 AM 3243 Views

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GOZOOP ONLINE PRIVATE LIMITED Cares

GOZOOP ONLINE PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Hi


I am sending you my version what had occurred during my treatments with


Dentzz. I was quoted 12, 630(USD) for a full mouth rehabilitation which is


supposed to include all 28 teeth and Laser gum surgery.


Here is a list of what they did.




  1. Full mouth x-ray upper and lower




  2. Impressions upper and lower




  3. Installed 20 new crowns for the smile teeth






Here is what they did incorrectly:




  1. One good tooth on the lower right jaw was extracted and it should




not have been according to Dr. Sonam




  1. During the procedure bridge fixed on the implant got loose(lower




right jaw) was rendered loose during work being done to adjacent teeth


according to Dr. Sonam. They did not reinstall the bridge implant. They


refused and requested more money. As a result there is a void(hole) in my


gum




  1. No laser gum surgery




Because of their inexperience and bad judgement I now am missing 1 natural


tooth. And because of that I have a hole in my jaw. They damaged my lower


jaw teeth. I started to argue with Dr. Priyank and Dr. Sonam they said we


have completed all the required dental work to the 20 smile teeth. They both


started to argue and got extremely hyper towards me. I was left to find another dental clinic to complete their work. They


demanded that I pay an additional 12, 000(USD) for Dentzz to finish the


dental work. They are clearly ripping me off. They believe that I am stupid


and don't know what's going on. I'm from Canada and my priority was to


travel to India for my I.V.F but in Canada it never would cost near that


amount for that small job. As we understand from our dental family doctor in


Canada 9, 000 all in total with our high currency by Canadian dollars not USD


currency. Plus you would not be paying for hotel, flight ticket, Uber


charges and time wasted. All of those expenses I can save in my country. But


because I trusted you and your company to find me a reputable dental clinic


and it did not work out I have been let down. Very disappointed with Dentzz


Clinic was trying to take advantage of me. On March 9 you tried to get a


hold of them with no success. Dr.Priyank told you that he was on leave. On


March 12 you spoke to the management of Dentzz and they told you they would


send the treatment details. As well you had arranged a conference call


meeting on March 13 between you, myself and Dentzz clinic. Dr. Priyank and


myself were at the meeting but Dr. Sonam wished not to attend. She was too


busy to sit down. She didn't care to attend. And Dr. Priyank was there with


his patient. I saw him but again after 1 ½ hours waiting the reception lady


received his call to tell me to leave. His excuse he's not there(lied).


As a price comparison my husband had dental work done at Apollo White


Dental. He had full dental rehabilitation done there. Full x-rays.


Impressions upper and lower. Root canals for 22 teeth. One extract. One


implant. Crowns 22 of them. Their price was 9, 157(USD) complete. when we compare both it is very clear that I have been cheated by Dentzz. I have been traumatized with the whole experience and now want Dentzz to refund my money. If this is not done I would want to proceed legally against Dentzz and filing a case in the consumer court would be my first step.


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