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Delhi Heart and Lung Institute - Delhi Image

MouthShut Score

52%
2.43 

Infrastructure:

Medical Care:

Staff Attitude:

3, Mandir Marg, Panchkuian Road, Paharganj, Delhi 110055, DL

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Please Read Carefully before Admitting ur Patient
Dec 30, 2020 02:00 PM 2097 Views (via Mobile)
(Updated Dec 30, 2020 02:01 PM)

Infrastructure:

Medical Care:

Staff Attitude:

Anyone visiting this Hospital for Covid19 treatment or Any other treatment Please read this Carefully :


If you don't get an ICU bed anywhere in Delhi for Covid19 or any other ailments, it should be your Last Choice to admit your patient here, as there will be 100% bed availability here for both Corona as well as other ailments.


One star is for ICU Bed availability because in these circumstances it is very important. And the second star is for Good doctors who know how to treat an ailment positively.


Three stars are missing for them because of the following Very Important reasons :


They Can't justify the Bills they will produce before you for any ailment. Be it Corona or anything else. Please check carefully the bills presented before you, there will be numerous discrepancies. For example, charges for PPE kits and N95 masks will be enormous, whether your patient is in Corona ward or Non-Corona ward. Charges for RTPCR tests will be 5 times the charge mandated by the Government of India. And above all the Pharmacy bill will be enormous and they won't give you a detailed break up for that too. (The guys sitting in the pharmacy themselves confirm that the hospital administration is crooked and they charge 10 to 20 times of the original bills, also they will charge you for the medicines which were not at all administered to your patient)


The infrastructural facilities are poorer than those in a govt hospital. A visit to their ICU or CCU will confirm this. You will see the old type of manually adjusted hospital beds, old ventilator machines, old vitals display units. As if it was not enough, the clothes given to patients are dirty, torn, and overused. The bedding including the blankets is so dirty that you won't even feel like touching them. Whereas according to their charges they should have maintained utmost hygiene, their facilities are so dirty that you will feel cheated.


The staff everywhere employed in this Hospital is crooked and disrespectful. Starting from the security guards who will not allow you to enter the hospital easily, to reception girls who are always Busy video calling their boyfriends. Each and every employee of this Hospital needs to be changed. As if it was not enough the Nurses and Ward Boys/Girls are so mean that they will not take care of your patient in the ICU or CCU or any other ward. Your patient will keep crying before them to change their diapers and clean them, but they will do it only once a day. This will give your patient good bed soles in a matter of 3 to 4 days itself. These nurses and ward boys and girls expect bribes from the attendants to take care of patients, without which they will not pay heed to anything.


As if this all was not enough, you will not be allowed to meet your patient in ICU, MICU, or Corona Ward. They will project it as if it is not safe for you or your patient to meet them because of infection. However, the truth is something else. They don't want you to see the true condition of your patient at any point in time. So that you won't be able to interfere in their crooked plans. They will keep your patient in the hospital for an unnecessarily long period of time. They will show you false pharmacy bills. They will tell you that your patient is critical whereas he or she is absolutely normal.


They will give you a phone number for video calling your patient in ICU or MICU or Corona ward. This number is always at the mercy of crooked nurses and ward boys who will charge you bribes for connecting you to your patient. Even after you bribe them they will not allow you to see the Vital Display Units or Ventilator settings of your patient on that video calls. Even if you pray to them to show you the chart on which you can see which medicines are being administered or what tests are being conducted on your patient they won't oblige you at all and say that it is against their policy.


As if it was not enough, they won't give you your patients Test Reports. They will tell you a whole lot of absurd arguments of you ask them reports. And if you start fighting with them for this, they have 2 options for you. Either take a Typed summary from them or get your patient discharged from the hospital against their medical advice which is called DAMA in medical terms.


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