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Country Vacations - BIG FRAUD
Jun 08, 2011 06:40 PM 13115 Views

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Country Vacations - BIG FRAUD


On 20/04/2011, I got a call from a girl named "Kashmira". She told that there has been a lucky draw which has happened and I am one of the lucky people who will be receiving a dinner set, a week accommodation. To receive the gift, I and wife had to visit their office.


So, I and wife went to visit their office for receiving the gift. When we visited that place they told me that they will give a small presentation so we agreed to it. At the presentation they (Shrutesh Jadhav, Rasheed Shaikh and Sanjiv Kumar Singh) told us about lots of offers for holiday resorts. There were several plans. At that instance, the offer was looking good, So, we confirmed for their 5 years plan worth Rs. 81, 000.00


At the same time, I was told about EMI scheme from ICICI Credit card and SBI Credit Card for 72 months. As I was not sure they convinced me by saying that you can sign the slip and you will receive confirmation call from ICICI Bank and our Head office and I will have option to revert back. So, I signed the credit slip for EMI for total amount of Rs 81, 000.00


No sooner I came home and opened the agreement documents, I found out that there are several things which were told and not entered in the agreement. Following are the points on which the company has failed and created fraud:




  1. The contract agreement does not show any reference for the maintenance charges worth Rs. 6000.00/year being waived off for us which including all luxury, service and additional taxes., being explained.




  2. The contract agreement does not show any reference for a total of 14 days per year for 5 years to be allotted to us, but explained.




  3. The contract agreement does not show any reference for meals i.e. breakfast and dinner to be allotted to us, but explained.




  4. The contract agreement does not show any reference for the complementary gifts promised to us i.e. 32” Samsung LCD/Plasma (4 G) and a 20.0 L Micro Oven, but explained.




  5. The contract agreement does not show any reference for the club membership being available all over for all existing and once to be launched clubs across India, but explained.




  6. The contract agreement shows that the membership period is from 20/04/2011 to 20/04/2015, but we were explained that the total no. of days being allotted to us i.e. (6 nights and 7 days) X 5 Years can be utilized till unutilized and has no expiry.




  7. The Holiday Gift Voucher is issued to us in the name Mr. Deepankar Lodha which should be Mr. Deepankar Kankalia. Please rectify and send the correct copy.




  8. There is no mention about the club week-end events would have dinner included.




  9. The fee of Rs. 81000.00 is inclusive of all luxury, service and additional taxes.







I received sms the next day from the banks that total amount of Rs. 81000.00 was pulled out of my credit cards in Rs. 51, 000 and Rs. 30000 on ICICI and SBI Credit Cards rRajeev_Vermactively. This was supposed to be paid in 72 equal installements without any intrest and processing changes.


I had accepted the Country Vacations membership on clear understanding that they would charge me the total amount of Rs. 51000.00 over my ICICI Bank Credit Card in 72 easy monthly instalment comprising transaction of Rs. 1125.00/month.


i.e.


ICICI Bank Credit Card = 708.33 X 72 Months = Rs. 51000.00.


SBI Bank Credit Card = 416.66 X 72 months = Rs. 30000.00


I contacted the company and I was assured that the work would be done in 8 days. So after 8 days when the work was not done, I searched for the company’s review. There were so many customtakeouters suffering throughout India. I got shocked that the company is fooling so many customtakeouters and I became one of them.


I started to write emails to the company and gave hundreds of calls and visited the office several times to which they kept assuring me that the work would be done. During this time, I had given many written applications for which once when I was sitting with a senior person at their office mentioned that since the credit card bill is not paid, why don’t you file for charge back for which I did it. I am waiting for the result and hoping that the amount would be refunded to my credit cards. Even the gifts were not given.


It is a fraud company with fraudelent buisness practices to grab money from innocent's. Dont fall in their trap....


Deepankar Kankalia


geometrix@aol.in


9766933355





Brand Response

Dear Sir/Madam, We would like to speak with you regarding your experience with us. Please share your membership and contact details at response.team@countryvacationsmail.com for our team to connect with you.
Warm Regards,
CV Central Customer Care Response Team
http://reviews.countryvacationsindia.com/

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