Jun 08, 2018 06:43 PM
3716 Views
I have used clear car RTONN1170659, Bangalore to Ooty on 13th May, 2018. This was my first booking with clear car and ended up with lot of bitter taste. Let me put across the issues I have faced -
1) Most serious issue was driver charging abnormally high charges on the name of state permit( Tamilnadu). He charged me 1250/- against actual Rs 450/- paid by one of my friend next day on trip to Ooty from Bangalore . Driver has not produced the receipt and not allowed my to come along with him in toll office citing the reason that only one person allowed there.
2) Driver travelled to wrong route while coming back from Ooty( which added~50 kms) and later on came back on original route citing the permission issue from RTO. I ignore considering the human error, but a trained and qualified driver should be aware about the these details and this unnecessary added to my hrs and cost.
3) When I approached clear car with the complaints, the response was pathetic and not towards satisfactory resolution.
4) I opened a formal tickets( 220449) as below, and ticket is getting closed again & again with out any resolution.
This is absolutely worst first experience with clear car and I am not going to use this again.
