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MouthShut Score

79%
4.32 

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Totally Fraud
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Brand-aid! The problem has been fixed. Happy Ending.
Jul 21, 2024 07:08 PM 1125 Views (via Mobile)

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Caribbean Holidays International is working closely with MouthShut.com to enhance customer satisfaction.

Please save your hard earned Money from these fraudsters. I beg of you. They lured us in a 5 Star Hotel in Dwarka Delhi and made us drink Coffee which I am sure was laced with some sedative. We did not want to buy their membership but they deceivingly tempted us to pay for it and swiped our card. Now, when we have the membership they are not helpful. We tried to book hotel but they are providing us 4 star hotel which we can also get at the same rate if we try on any hotel booking website. They are a complete fraud. Please beware and stay away. I promise you will repent your decision if you fall prey to their deceit.


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Brand Response

Dear Mam
Prima Facies, we would like to bring to kind notice that no fraudulent activity has been performed with your good self, the membership has been purchased by yourself under your complete acknowledgement and consent. The same information can be highlighted through your respective signatory over the mutually signed membership document. If you require the same you may connect with the customer care team for remembrance of the agreed details.
At the very same time, our company do commits that we would be providing either 4 or 5 star property options based on dates and location if the client is providing the required notification timing, and as per your above statement you have mentioned that we have given you 4 star, which means that the organisation is truly uploading it's commitment. How can we be scam, if we are delivering what we committed.
Also, we would request you to kindly not pass such a bogus statement of sedative ingredients to be presented while the visit, such pathetic intentions and act of misconduct is never performed by any of the reputed organization, and Caribbean is one of them.
We would request you to kindly connect with the customer care department in case of any further clarifications.

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By: Caribbean2024 | 25 days ago  (Updated 25 days ago) Comments 0

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