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MouthShut Score

33%
1.85 

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Low Quality, no SLA, Poorest service, Expensive
Nov 17, 2020 12:35 PM 9139 Views

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The internet fluctuates heavily and goes down to 0kbps. Running meetings and online classes get dropped. I took it as Jio fiber service was not there in my area in Kurukshetra(Haryana).


I paid 3000 for ONT device, 500 installation charge, 500 security. Internet speed and data quantity seems good but it is only good to download movies in the night.


It is totally unreliable . Mobile data is far much better than this. Even after paying so much amount nothing works.


My relative in BSNL told that nothing will happen, I myself have to be knowledgeable enough of networking to troubleshoot problem, and then request and approach in BSNL, if they can do something based on my findings. He clearly said that BSNL is understaffed and no knowable person exist in BSNL.


I have raised one complaint which is not worked since months. Only one request can be raised. Have posted to BSNL handle on twitter. Nothing works.


This is one of most regretful decision of relying again on BSNL. I strongly favor privatization of public entities who at least take care of end users.


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