MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo

MouthShut Score

53%
2.87 

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

×

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address



Contact Number

Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Good for Booking, except for bugs
Jul 07, 2015 12:37 PM 4516 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Pros: Convenient, fast and attractive booking interface


Cons: High booking fee, website bugs.


I used to book tickets using this website, but I have recently decided to switch to a new website, because of the following problem I recently experienced. I updated my phone number after getting a new sim - the changes also appeared on my account. However, when I booked the tickets, I did not get the booking sms.


When I called the customer care, I realized that the message was sent to the old sim - my account details were not really updated. In other words, the changes made by the user are only reflected on a profile page, but not in the website database. When I requested the person to manually update my number, he said'you should have thought this before booking the ticket. once booking is done, we cannot do anything. however, do not worry, if you still have your old mail id, you can show them the mail confirmation.' This means that, if you do not have access to your old mail id and phone number both, your payment is lost. It is your fault that you did not expect the website to show you the wrong details.


After paying Rs. 60 per booking, the users cannot expect a website to show that their details are updated, when they aren't.


Upload Photo

Upload Photos


Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB


Comment on this review

Read All Reviews

YOUR RATING ON

Bookmyshow
1
2
3
4
5
X