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Verified Member MouthShut Verified Member
Kolhapur India
"Terrible Service and Poor Communication:
Feb 28, 2023 06:47 PM 764 Views (via Mobile)

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My experience with Blue Dart was extremely disappointing. I had sent an important package through their courier service, but it was delayed by several days without any explanation or notification from the company. When I tried to contact their customer service department for an update, I was met with long wait times and unhelpful representatives who provided little information and no solutions.


After several frustrating attempts to get answers, I finally received my package - but it had been damaged during transit. Despite my attempts to file a claim for the damage, I was met with even more delays and unresponsive customer service representatives.


Overall, my experience with Blue Dart was one of the worst I've had with a courier service. Their lack of communication, poor customer service, and damaged package left me feeling frustrated and disappointed, and I would not recommend their services to others


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