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MouthShut Score

19%
1.10 

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Vadodara India
A dream come true experiences
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Jun 27, 2018 12:09 PM 1448 Views

Customer Service:

Rates and Charges:

Satisfaction:

Staff Attitude:

With the increasing number of cost of everything and limited earning opportunities. we have to wait to fullfill many dreams of having consumer electronics like AC, TV, washing machine. we think of gathering enough money to pay.


Credit card is an option but they charge a good interest rate around 12-15%.


At that time BAJAJ Finserv is one of the "I can't Believe offer".


They provide facility to purchase consumer electronics at installments and with minimum down payments without any extra charge or interest. When I had first heard about it I could not believe it but I first bought a Sharp Inverter AC when I could not think of buying even 3star AC.


Then this year just 1 month back we purchased 65" Haier TV which we could not have been able to buy without Bajaj Finserv.


Customer service: The best in class. Their representatives are already placed on major stores like sales corner, vijay sales etc. and you just have to give your card and they do it all for you. After purchase sale is also good. The amount of installation is deducted from your bank account every month. And they intimate you 2-3 times by text message to update your balance so there is no overdue. They have now get attachments with major ecommerce sites also.


Rates And charges: There is initial processing for the first time and card charges. later there are no charges. and as per your installment payment history they increase your buying limits. so you can even avail more than 1 lakh loan without any interest in terms of electronics.


Satisfaction: The easy processing, and hasslefree approval of loan, everything is so smooth that you don't even feel when you started and ended it. It just flows like water. I am completely satisfied with the services of the finserv.


Staff Attitude: Their staff were very helpful, very informative and with all the product knowledge. they gave sufficient time to explain the details of the offers and if any extra benefits are available.


So those especially middle class people like me who wish to have some facilities but have not enough amount and cannot wait then Bajaj finserv is the best option.


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