Jul 28, 2015 07:49 PM
18650 Views
*Axis Bank has been continuously sending me someone elses Bank Statement and all their details from Cred824iting the amount to the monthly statements.
This is Biggest ever Blunder made by Axis
When I told them, as usual Ms Deepa Paralkar, the Nodal Officer sent me a mail that this wont happen again
There was no reaction even after I told them that I will inform RBI for such a big Blunder made by your staff
There is now reply
That shows how Careless a Bank is and anyones data can be sent by them.
I now feel Relying on such Bank is stupid
Be Careful
I still dont know what is RBI doing & why they are not taking Action?
Please see below conversation:*
On Wednesday, July 22, 2015 11:49 AM, "nodal.officer@axisbank.com" wrote:
Dear Customer,
We refer to your e-mail dated June 2, 2015 addressed to the Nodal Officer’s Desk regarding Axis bank e-statement.
Basis your mail we have contacted the original customer whose account statement was sent to you, we have made necessary changes in the email ID which was updated in our records.
We confirm that you will not receive any statement email from Axis bank hence forth. We regret the inconvenience caused to you.
For any other banking assistance you can call us on our toll free Customer Service help lines - 1800-233-5577, 1800-209-5577, 1800-103-5577(accessible anywhere in India) and 022-27648000(chargeable and accessible from anywhere outside India as well) which is available 24 hours a day, 7 days a week(except on National Holidays).
Warm Regards,
Deepa Paralkar
Nodal Officer Team
Axis Bank Ltd, NPC1, 5th Floor, "Gigaplex", Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai-400708.
From:Devdas Pai[devdas_pai@yahoo.com]
Sent:7/18/2015 10:21:20 PM
To:nodal.officer@axisbank.com
Subject:Fw: AXIS BANK: Statement for June 2015
I hope AXIS has lost his reputation by forwarding some other Statement to me
I am Now forwarding it to RBI for this negligence and silly mistake made by you
How come you dare to send any others Statement
This is a Crime and has to be reported seriously to Police Station On Monday, July 13, 2015 10:28 AM, statements@axisbank.com wrote:|
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| | https://axisbank.com|
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| Account Statement of June 2015.|
| Dear MS PARIMALA R ACHARYA, |
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| We would like to thank you for opting for E-Statements and helping us in our endeavor to be more enviTestingronyent friendly.|
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| Our E-statements now come to you in a better, easier to read and more comprehensive format than ever before! This E-Statement will provide you with a consolidated overview of your saving, current and fixed deposit accounts with Axis Bank where you are the first holder. It also provides you with additional information on your profile with us, your spends and general safety and security measures that are important to know. We hope you enjoy your new statement. Do visit https://axisbank.com or email us if you have any feedback.|
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| Your Combined Email Statement for the month of June 2015 is attached below.|
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| How to open your statement?| |
| Your password is the combination of four letters of your name in UPPER CASE(as per the account name with us. Ignore spaces and periods, if any) and nine digits of your Customer ID.| |
| For example| |
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| Warm regards, Axis Bank| |
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| Exciting Offers|
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| Questions and Information:|
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| | Click here to fill in the online form.| Write to customer.service@axisbank.com.| Visit https://axisbank.com|
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| Call 1800-209-5577 / 1800-103-5577(toll-free) or+91-22-2764-8000(standard operator charges apply).|
| NOTE: You need Adobe Acrobat Reader version 6.0 or above to view the statement.
If you do not have it, please visit here to to download for free https://adobe.com.|
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| Copyright Axis Bank Ltd. All rights reserved.|
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| |*Terms and Conditions apply.|
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| | DISCLAIMER:This communication is confidential and privileged and is directed to and for the use of the addressee only. The recipient if not the addressee should not use this message if erroneously received, and access and use of this e-mail in any manner by anyone other than the addressee is unauthorized. The recipient acknowledges that Axis Bank may be unable to exercise control or ensure or guarantee the integrity of the text of the email message and the text is not warranted as to completeness and accuracy. Before opening and accessing the attachment, if any, please check and scan for virus.| |
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| [ThreadID:10677198]$DISCLAIMER:
"Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference".
