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Lazy dogs
Jul 21, 2008 03:28 PM 4080 Views
(Updated Jul 24, 2008 05:50 PM)

Customer Service:

Staff Courtesy:

Frankly I would never go for any deals with a vendor like this one ..


Why:




  1. They have no website or contact Email




  2. Although they have a toll-free but the support team is very poor, many don't even know what are the products with ava.




  3. No secure CARD IVR system . . .






4.Provide Fake dispatch date etc


The route to unending sufferings opens here ....... Read on


I am writing this review because of the bad experience I had with ava. I received a silver card from citibank with some offers like ... FOCE watch pair1800rs[ 4800Rs..mrp ]., bed spread set 499Rs[claimed to be 2900Rs actually] etc... As I saw ava auctioned on airdeccan, i had a good image about the company...


So I decided to go for the bed spread ...


I ordered 3 quantity ...my order was placed on 2nd July..the so called executive told he will send a confirmation sms with order number .. 3 calls 8 days gone ...


>>My Card was charged immediately<<


Suddenly on 10th SMS was delivered on mobile ...Your order No XXXXXX has been dispatched ..expected delivery


17th July


I used the number to see online .... Aramex site ...says the "shipment record created on 13th"..whoa....the AVA gave the tailor to weive the bed sheet soo 12days delay :):)


I waited till 17 th ..then 18th ......till now made calls ...... It was very interesting to see that the executives could not track shipments by name , location ....you are asked to give order No or card no!


The executive told please (fxxk )call the courier ..... I called courier 3 times .... Finally courier guy tells calls delhi office ..courier packet is not despatched .... I wonder a car is delivered from DEL-BLR on 5 days ..then how this ava unit is not delivered after 21days... May be courier comapany(may be a tiny family) is waiting for MAMAJI who goes to BLR to carry


Goods :)........


What a cleaver company ....they can hide the goods that are not available..showing fake despatch date... N charge your card


Till now no goods were delivered ...when they will come ....god knows


UPDATE:


The courier company has added :3 fake attempted delivery starting 22nd/23rd etc..


As my address is a company address ..there is no record of anyone who attempted to deliver


Any goods to me


24th finally bedsheets arrived,


:( god help me ..


Goods quality:


Very cheap silk ..just like one uses to cover TV , Sound Systems Etc. Locally made.


Looks:.the pack is filled with "color printout" ...hehe to give a fake branded product..


Looks like 200Rs salwar kamij cloth


Please never deal with AVA ...save your money for better goods ...


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