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MouthShut Score

7%
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Sep 26, 2015 10:36 AM 15781 Views

Customer Service:

Seller/Buyer Responsiveness:

Quality of Ads:

User Friendly:

Ease of Transaction:

I ordered something for my GF(her Birthday present) they promised me to deliver in 15 days(OMG 15 days!) I waited till, 15 th day I called their customer service number assistant told product will be delivered in a day(within 24 hrs) after next two days.


I again called they told your product will be delivered within 24 hrs again I called after 2 days they says can not commit when but your product will be delivered ASAP I got frustrated(i had bought something else for the purpose) again after few days I called for usual follow up they told your product must have been delivered till now don't know why it was not delivered(very disgusting reply) I stopped followup and wrote a review on mouthshut.com and I was reply surprised to see their quick response that I should share order number details etc(they wanted to show it was my fault), I shared everything and I didn't get any reply.


After 3-4 months I got a message that "your order have been cancelled due to unavailability of the product" ha.ha.ha.


Biggest+ve was: I order Cash on delivery.Now I get daily basis sms alert on new products I asked them many times to stop messaging but till now no action have been taken from their side still getting those irritating useless messages.


Suggestion: Please do not dare to order anything from them and if you dare please, please, please don't dare to shoot a pre-paid order otherwise be sure your money has gone.


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