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Apollo Gleneagles Hospital - Kadapara - Kolkata Image

MouthShut Score

41%
1.98 

Infrastructure:

Medical Care:

Staff Attitude:

58, Near Mani Square Mall, EM Bypass, Canal Circular Road, Kankurgachi, Kolkata 700054, WB

+91-33-44202122

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Poor nurses and ward boys.. Lack of ownership
Sep 01, 2023 01:50 PM 1808 Views (via Mobile)

Infrastructure:

Medical Care:

Staff Attitude:

My Father was admitted in the Gastro Building (under Dr. Goenka & Team) for obstructive jaundice. The bilirubin reduced from 23 to 4.5 in 3 weeks but as per doctors, due to some infection buildup during the procedures (Stenting / Ascites removal/ others at Apollo Gleneagles hospital) my father passed away while admitted in the hospital. This is after the Doctors there said that the condition is stable and he would be discharged after a couple of days of observation. How things can change overnight in the hands of capable nurse/ward members that the patient went from stable to "flat ECG".


The doctors here hardly spend 30 seconds (at max 1 minutes) briefing the treatment progress (with some specific doctors worse than others, and 1/2 really nice doctors in this term.. Good luck in landing up with them).


We were not given a chance to share a word with my father while we were asked to stay in hospital from 10 AM and we were just outside the GITU ward for the rest of the day till evening the news shattered us. And doctors were saying from morning that "anything can happen at any moment".


If they were certain of "IT" then what's the point of putting a curtain and doing procedures while the family members were waiting outside the door for final words? The so-called doctors/ward members are not capable of enabling a patient to talk to their family members for the final time.


This hospital is just there to mint money. Shamelessly they send the bill for clearance while wiping out the joy from our family.


We cannot get him back, I would suggest you to get to this hospital only if there are no other options. I have not heard anyone loosing his life when the primary problem was resolved but due to medical negligence internal infection happened in hospital and a fit patient walking into the hospital on his own and loosing his life due to medical negligence.


In India, there is poor infra to challenge decisions taken by doctor / hospital collectively.


You might be loosing your dear one due to arrogant doctors and their malpractices.


My father had CA-GB. The OPD doctor said if we don't treat jaundice he would collapse in 3 months to CA-GB but after their treatment (we did all that the doctors suggested there) he collapsed in 27 "DAYS". (Not to CA-GB, but to the doctors of Gastro Dept. of Apollo Gleneagles).


We curse our decision to go there and the inflated hype of Mr. Goenka and team enjoy. The doctor NS after earning a fat sum said that "I AM NOT LOOKING INTO YOUR PATIENT" -- arrogant and rude... I am cursing him that soon his dear one would be on abed where he would not be able to do anything and loose him/her to a stupid hospital staff.


As an auto-reply to my review on Google, they forwarded a Google sheet, in which I captured the details, but haven't back from them.


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