Nov 29, 2004 01:26 PM
10567 Views
(Updated Nov 29, 2004 01:30 PM)
I had the bad experience to deal with Apnaloan.com - in Mumbai as well as Delhi. In Mumbai, they are somewhat better but Delhi people are really bad and provide pathetic service which seems to be more of a harassment rather than Service!
First of all I will give you an insight into what they are. They are basically DSAs(Direct Selling Agents) of all the major private sector banks. So when a person goes to them, it seems that they have the best of knowledge and best of deals.
On the contrary, their people are most ill informed and there exists a big communication gap between their personnel even within the same department. This leads to big delays to the customer. This is even admitted by their own people.
I had got a Credit Card from them in Mumbai. When you apply for Credit Cards through them, they apply for you simultaneously in 3 banks. But nobody knows why 2 of them doesn't get approved, while if you go with those banks directly, it gets approved.
In Delhi, I applied for Home loan from ICICI HFC Ltd through them. Due to harassment at their hands, I had to withdraw my files from them as well as ICICI as they wouldn't deal with me directly, and make a new start with ICICI leading to inordinate delays and higher rate of interest.
Their staff was most ill informed as can be. They even didn't know their requirement papers. And when my Sanction letter was issued by ICICI, they called me to inform the same. Even after 7 days, Apnaloan people didn't know that my sanction letter is lying with them!
If you are getting bored and want to hit hammer on your foot, don't do that, that will hurt physically, instead go to Apnaloan.com