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64%
2 

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Gorwa Road, Vadodara 390016, GJ

Maruti Suzuki

+91-265-2291500, +91-265-2291500

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Verified Member MouthShut Verified Member
Vadodara India
Bad service at Amar Cars - Kala Ghoda
Dec 24, 2015 04:23 PM 5386 Views

Finance Plans:

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Staff Courtesy:

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Writing this review for Amar Cars Kala ghoda under'Gorwa' as its a headquarter & all service centers follow same guidelines


Amar cars is into dealership of Maruti Suzuki cars


I bought Alto K10 from Gorwa center & usually got it serviced thro Kala Ghoda


In my last experience at Kala Ghoda, I happen to investigate how do these ppl really service the vehicle & I felt awful.


1> They have no idea when to change oil & when not to - All they say, it has been long time you should change it! Awsm! Thats the training!


2> Car cleaning do "not" include cleaning interiors of the car


3> They were clueless on the right tire pressure! Interesting


4> Have no idea on how the central locking works - They simply wanna replace the entire lock system coz they cant figure out why one gun was misfiring! Interesting!


5> AC Duct cleaning - you have to tell them explicitly else they wont know. All they know is that they have to sell AC Duct filter to prevent getting dirty


6> Time to change tires? Its when you have money - absolutely no relation to the current tire condition


7> Wheel alignment is only for making money - they cant figure out in test ride if anything is wrong


8> Engine Tuning? Engg at this service center cant even pronounce it!


9> Mileage is set by Maruti Suzuki - Air to petrol mixture cant be controlled or altered by service guys, even if someone has complain for his/her car!


I can go on, but I think I made my point


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