Oct 27, 2014 04:51 PM
741821 Views
I took an Aircel "Pocket Internet" 3G data(Dongle) connection two months ago & have regretted doing so.The connectivity at night(when mostly I use it) is a scandalous 0-50 KBPS mostly which means its virtually useless. Rarely does the speed exceed 100 KBPS & that too for brief periods!I was transported literally back to the age of "dial-Up" connection, circa 1992, so pathetic was the connection. And this is supposed to be 3G!
I complained to the Aircel Guwahati office on GS Road two weeks ago. They noted the complaint, gave me the complaint no. & promised the technical support team would get back within 36 hours. I am still waiting!
Its shocking how badly Aircel treats customers who are being taken for a ride in the name of providing 3G(!) connectivity.
Bottom Line: If you are in Guwahati, do not take Aircel Pocket Internet without checking the actual speed you will get at the location you would mostly use the connection. Do not accept at face value the tall claims on 3G speed made by their marketing staff! And if you are staying on Zoo-Narengi Road, you would do well to steer clear of Aircel!As for me, I am in the process of checking out the competition & will chose between Vodafone & Airtel shortly!
