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MouthShut Score

39%
2.86 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Most awful go through I take always been faced til
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 28, 2018 03:44 PM 1339 Views (via Android App)

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A moment ago I assert been booked a string receipt by means of MakeMyTrip mobile submission for a journey to New Delhi to Hyderabad.


The most terrible incident is that I give birth to been remunerated 8 era for this help by my Kotak charge card. But still, I didn't catch my tag booked yet.


I was in a rush to holiday at Hyderabad concerning a company meeting.


I don't gain any other alternative at that moment, as a result I contain to see to that at any asking price hence still, I reserved frustrating on MakeMyTrip to paperback my ticket.


Finally, I got my label on the 10th booking.


Although I got it on my 10th booking it's the most horrible business and I was anxious for the reason that of my license is soul debited every lone time for tag money.


I got my the complete deducted capital refunded to my tab after 7 days.


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Brand Response

Dear mohantyakshay199
At the outset, we sincerely apologize for the unpleasant instance.
Further, in reference to your complaint, while validating your case we have found that, our concern team has handled your case and processed full refund of Inr 610/- on 14-Jun-18 towards the original mode of payment and should now be reflecting in your account. Once again we apologize for delay and inconvenience. It is unfortunate to note that your recent experience with us has not been up to your satisfaction.
Your experience has assisted us in exploring possibilities for further improvement in our service levels, for which we are thankful to you.
Regards,
Team-MakeMyTrip Care

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By: MakeMyTrip | Jul 09, 2018  03:11 PM Comments 0

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