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Home > Ecommerce and Online Business > Travel Websites > Makemytrip > Over smartness of MakeMyTrip
Makemytrip
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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ
https://www.makemytrip.com
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MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
Dear friends, here I would like to share my experience while booking flight ticket. MakeMyTrip showed the least price compare to different site but when we proceed to book the ticket it smartly displayed message that airline increased the price for this route and that price as close with bit higher side comparing the cost with other sites. How smart these people to attract the customer. So keep close watch at each step you proceed during online purchase/booking etc. Attaching the screen captured during my search.
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Brand Response
Dear bhattsir,We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience and delay in response.We have reason to believe your concern has been resolved as this concern of yours appears to be more than 1.5 years old.We have taken cognizance of your comments and the spirit in which you have shared your feedback.Your experience has assisted us in exploring possibilities for further improvement in our service levels, for which we are thankful to you.I hope this matter will not prejudice your view of Make My Trip and we look forward to assisting you with your future travel plans.Assuring you best of our services.Team-MakeMyTrip Care
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By: MakeMyTrip | May 15, 2018 12:24 PM Comments 0
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