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Mumbai India
Crazeal - CHEAP site
Mar 19, 2012 11:44 AM 2281 Views
(Updated Mar 19, 2012 11:41 AM)

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I am not going to write a review for Crazeal, I will just share my experience. Judge for yourself what kind of a site this is - when the CEOs and the managers don’t respond to such a complaint.I asked for a cancellation of all the 4 vouchers purchased for Dr Rekhas clinic.Forget abt the shabby clinic, poor treatments and horrible behaviour of the staff. I am not going to go to a clinic where I have to worry that the room has a camera, whether its switched on or off.


The reason I blame Crazeal as much as Dr rekha in this incident is because Crazeal had copied Dr Rekhas deal from the soleous clinic deal.But the soleous clinic deal had time written for all the treatment.The Soleous clinic was also organized and the treatments were given as promised.


Wheras Dr rekhas clinic is a shabby dingy clinic not having water most of the time, the person doing the treatment does a shoddy( no apologies or regrets) job if they do it at all, the services of pro lipo and anti cellulite mentioned in voucher are not available the clinic.


And readers, when you buy weight loss vouchers, be sure to check clinics are not taping you.you don’t want some weird MMS of you in a vulnerable state uploaded on the internet.


After being informed of all these issues, Crazeal has still not respoinded even after a week. Forget apologies, they are not even bothered to reply, deny, argue, apologiose.nothing . Really pathetic.I think crazeal should go back to its original name – sosasta.com i.e SO CHEAP.


I sent this on 14th march to crazeal.com -


This refers to my experience with Dr rekhas clinic in the last 2 days(13th and 14th march).


I was waiting for an hour like an idiot on 13th march. Till I threw a fit no one was bothered(13th march).I came at 6 p. and my ultra lipo started at 7:10.This after the girl Yashoda refusing tummy tuck because it takes nearly an hour and half.


So for ONE TUMMY TUCK appt I had turned up at 3:35(appt for 3:30)and the mask is applied at 4:20.The staff very very well knew and had been told many times that I was to leave at 5 for a meeting.It was the deadline I HAD INFORMED Yashoda abt while booking the appt, it was my first statement on entering clinic. She was in some conversation with “floor construction ”workers so I told her that let Dhanshree start the tummy tuck. Dhanshree by the way is very new and I actually told Yashoda to instruct her properly.


I got into treatment room, took off clothing and sat there waiting.I was given some 5 min massage by Dhanshree who refusedto massage lower part of tummy. Her innovative excuse-Doc says its linked(to what?) so no massage over there. So tummy tuck starts with massage for tummy that does not cover lower part of tummy EXCELLENT TRAINING DR REKHA.After thisI am told to get dressed.


Why?because I have to be transferred to doctors room.So I said I will wrap myself in a towel and transfer.The male patient in the other room should have door closed so I wont be seen that way. Then I am told that I have to take tummy tuck with half pants and raised to because DOCTORS ROOM HAS A CAMERA .HOW DARE YOU TRY OR SUGGEST ME TO TRANSFER ME TO AROOM WITH A CAMERA WHILE TAKING A TUMMY TUCK.And these are girls by the way.I refuse and the girsl Dhanshree and Yashoda are actually coaxing me.This argument takes place for 20 minutes with the girls actually trying very hard to coax me into this.The patient Divya who I was sharing the treatment room with began to take my side and only then Yashoda and Dhanshree shut up.so there was no transfer I stayed on the sme bed in the same room.Just a waste of time which I kept telling to Yashoda and Dhanashree.


Its now that they apply the pack at 4:20.Dhanashrre applies such a thin pack, Thankfully Yashoda points it out applies the correct quantity. Its 5p.m. I have to go .I finally had to leave my tummy tuck midway without it drying. And it was sticking on the skin to my stomach for the rest of the day. You know why?because the cl.inic has no water. Being out of water and tolerating a smelly toilet is a norm here.


So after turning up on time, my service was wasted(voucher), I get no benefit of all the trouble of going specifically for this one servcie today(which was not given the previous day because it takes a lot of time)and I am insulted by the way staff has treated me.And I am walking around with a sticky stomach.And the staff has the guts to try to transfer me for tummy tuck to doctors room with camers. I am lot some charity customer and even they will not put up with such shabby service.


To add more humiliation, I messaged Dr rekha and she did not even bother to reply.I want you to put me on a conference with her because if she can take my money then you have to bear the com plaints which come with pathetic poor serviuce.If you don’t treat voucher customers well, then why sell deals on crazeal, huh?I would like to hear what Dr rekha has to say for the pathetic service rendered to me. Clearly she does not respond to me, her customer.It might also be good to aske her why ther is no pro lipo machione at santacruz and if ther is no pro lipo at santacruz then why mention it ion the voucher.I expect that my complaint will be reprsnetd by crazeal or you can be sure that I will stop any business with crazeal. Simply because voucher customers get inferior shabby services.I cant put up with that so I will just stop buying vouchers.


Brand Response

Hi Pragna,
We apologise for responding so late. Just wanted to know if this issue has been resolved. Let us know if we can help in anyway.
Regards,

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By: Groupon_India | Mar 12, 2013  04:50 PM imageComments 0

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