Airtel Sucks the blood of Consumer. Review on Airtel Broadband

My self Dipesh Kumar taken a connection of Airtel Leased port in the Month of May 2010 of 2MBPS.Mr. Manoj Bagai was the sales person of the Airtel and he has promised the good speed and good connectivity, Due to its poor connectivity I decided to discontinue in the month of August and I had given the notice on 12th August 2010 for the discontinuation, but no body is ready to talk so I have mailed this issue to the Airtel and I have received a message that you concern will be sort out by 13th August 2010.But nothing has happened.Finally I have called some senior person Mr. Mathur who is the looking the top level escalation and several follow up and Finally got the disconnection on 28th August and equipment has been collected.Then I was worried about the disconnection letter.Again I have called the Mr. Mathur who has directed this issue to Anamika and she has written a mail which is as under:----

Greetings !!!!!!

As discussed this is to confirm that we have cancelled the leased line which

you were using in the above said account & your hardware have also been collected with an o/s of Rs 19, 303 which payable on 01/09/10 .

I fail to understand when I have paid all the rentals in advance why should I pay more. Bill have specifically mention that its from 1st september 2010 to 30th September 2010.But Airtel people still send me a notice to pay that.This is the face of airtel.See I have already paid the advance rental of the month of August 2010 and it got disconnected in the month of August only.Airtel people should refund the my 18days rental of August because I was not using the connection.Where as Airtel wants the bill of September which is not existing in my premises.See this is the real face of Airtel. So beware of Airtel.This is the master of taking blood of consumer.

I have written the mail to Mr. Mathur as well but no body is ready to respond:--

Mail copy is as under:---

Dear Mr. Mathur,

I have spoken you around 15 days back for my airtel disconnection (Airtel) Account number 15735749) and you have given the number of some customer care people but you people are really disgusting and want to suck the blood of consumer .

See the below mail and my follow up for disconnection. Still I
am receiving a call 5 times in a day for the September Bill which has been
disconnected on 28th August as per the mail of Anamika. Why should I pay sep
bill which I am not using.I had the paid the advance rental of the Month of

August while I have given the notice on 12th August to disconnect the connection. Equipment has been also collected on 26th August, 2010. But you people again asked for the money. Really you are the master of Harassment.Remember this time we will not paid a single rupees. I am ready to face any case against

you. Hope you people understand the problem of consumer and update your database for my cancellation.

So people do not go for the Airtel. This is my humble request. Please see the attached Bill and letter also. Still I have received a call from Airtel executive (Mr. Abhishek)today i.e 14th Sep, 2010 and he has asking for Airtel Account No.

See how poor system is there.Everything is assigned from Airtel and He has asked every time your Account No.Just Fooling the customer.

Finally I have received a positive response from Mr. Rahul Dewan From Airtel and he assures that we have nothing to pay.But till date I am receiving the calls from recovery people and he has visited our office one time as well and try to threaten us.

Airtel has not issued the NOC Certificate till date. Every time I have to call Mr. Rahul Dewan and he always tell that don't worry. But see how poor system is there. I have never face such a harassment in my life. These company was managed by some goons as Airtel recovery people tell us. He has told me you have to pay at any cost while Rahul Dewan told me don't pay. I fail to understand what to do.

So go for any other company But obviously don't Airtel.

Thanks & Regards

Dipesh