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Response to shaikmahmoo's review
Posted on Jul 03, 2008 at 06:12 PM under Responses
By Ezeego1 - Deputy General Manager (Updated Jul 08, 2008 at 10:29 AM)

Dear Mr. Mahmood,
 
First and foremost we take this opportunity to inform you and all the members of Mouth Shut that all the schemes and offers launched by us are genuine and “Value-for-money” deals.
 
With respect to cancellation request please be informed, we in no way would trigger the cancellation request without the consent of our customer either through mail or over the call. In the said case, since we received the cancellation acknowledgment in writing from your email id and with the written text wanting to cancel the ticket, the needful was done from our end as required.
 
As per our records, your cash back for the mentioned booking and for transactions done after the said booking has been promptly processed. Hope the same is credited to your account.
 
Do let us know if there are any issues pending resolution with us.
 
 
Kind Regards
Pallavi Garud.
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Comments on this post (3)
FRAUD GO NO.1
By: shaikmahmoo | Jul 03, 2008  08:43 PM (Updated Jul 08, 2008  08:43 PM)
by just posting false replay you can not hide the truth if there is any written mail from my id for cancellation request please bring to world there is no such written request from my id and no 2 you have processed only the taxes which is paid to govt. but the airfair and 50% cash back eaten away jointly by ICICI BANK AND BY FRAUD GO NO.1.
Pallavi Garud were suppose to get back to me after the internal insvestigation from EDP dept. with the resulation and now almost 6 month never bothered to call me once, now only you are reacting to my article do not be in confusion I am not sitting quit there is law in this great country and it will take its own course of action.
 
Are they hiding something ?
By: nishanthnair | Jul 08, 2008  10:55 AM
If Shaik has really sent a cancellation email, why is ezeego not posting the email screenshot on mouthshut.com. Also no email can be trusted unless digitally signed. Any person can send email using any email id in this world., He just need to have an SMTP Server. This can be achieved by 5-8 lines of code in .NET . Even if ezeego got an email from a customer, they should have confirmed the same by calling him up ans email spoofing is very common these days.

- Nishanth
 
FROUD GO NO 1
By: shaikmahmoo | Aug 23, 2008  11:35 AM
Pallavi Garud
what happen to false statement you do not find any proof to show to the world, where will you get there is no such request from my end for cancellation of ticket.
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